Exam appointments may be scheduled outside of technical support hours. Please note that in the case of exam appointments with the online proctor, technical support by chat, voice, telephone and email is always available from Meazure/ProctorU during exam appointments. Captus phone and email support for exams is available with a rapid response from 9:00am to 5:00 pm ET on weekdays. Email support is available beyond these hours, and email is also monitored on weekends. Response times will vary. No exams should be in progress between 3:30 AM and 5 AM Eastern time due to potential internal system adjustments. Receipts are available 2 business days after candidate code email is received at: https://info.captus.com/accounts/invoice.aspx