Total hours = Approximately 2 hours
Total points = 1 CMC/MMC point
Session Price = $60
Access Period: 4-weeks

During this course, we covered the following Learning Objectives:

• Define the term “Ethics.”
• Implement a formula for ethical decision making.
• Define ethical belief systems and boundaries.
• Determine how to respond when faced with ethical pressures.

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Total hours = Approximately 2 hours
Total points = 1 CMC/MMC point
Session Price = $60
Access Period: 4-weeks

This session will serve to demonstrate how grant writing strengthens the capacities of municipalities seeking to raise funds for community work. This course will help municipal clerks identify grant opportunities and the information needed to write and submit a grant proposal. It will equip both new and seasoned clerks with the essential writing strategies necessary to meet funding development goals without the expense of hiring a grant writer. This presentation will address frequently asked questions and provide “next steps” in developing a plan for implementation and maintenance of funds. After completing this course, municipal clerks will be able to identify grant opportunities, when to pursue grants, and how to complete a grant application.

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Total hours = Approximately 2 hours
Total points = 1 CMC/MMC point
Session Price = $60
Access Period: 4-weeks

The understanding and application of proper influential leadership skills are necessary for municipal clerks, who are essential representatives of the agencies in which they work. Knowledge of leadership is crucial for clerk leaders to perform essential functions in their agencies. It is also necessary for clerks who are not in leadership positions in their organizations to help them to understand their leaders’ roles and how the clerk’s job duties fit into the big picture of their organization’s functions. Practical leadership skills effectively empower the accomplishment of an organization’s goals.

There are many definitions of leadership, and a significant amount of knowledge is taught about it. What does influential leadership look like, and how is it demonstrated in the real world and in real-time today? After completing this course, municipal clerks and leaders will be able to:

• Define the term Influential Leadership.
• Better understand their leadership styles.
• Understand whether leaders are born or made.
• Apply practical Influential Leadership skills in the real world, in real-time, in the workplace today.

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Total hours = Approximately 2 hours
Total points = 1 CMC/MMC point
Session Price = $60
Access Period: 4-weeks

“Great leaders are not defined by the absence of weakness, but rather by the presence of clear strengths” (John Zenger). Learning to recognize and leverage your strengths and the strengths of those in your sphere of influence magnifies your leadership superpowers. Leaders who focus on using their strengths perform better, are more engaged, productive, and happy in their work, and lead more engaged team members. In this practical workshop, participants will engage in learning and reflection to:

• Understand and leverage their strengths in leadership
• Recognize and mitigate the shadow side of their strengths
• Recognize and maximize the strengths of others
• Apply tools and strategies for leading teams using a strengths-based approach

*Participants must complete the Clifton StrengthsFinder Assessment BEFORE joining this workshop.

Please visit Gallup.com by clicking the link below or by copying it into your browser to purchase the Top 5 CliftonStrengths.
https://www.gallup.com/cliftonstrengths/en/253868/popular-cliftonstrengths-assessment-products.aspx

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Total hours = Approximately 2 hours
Total points = 1 CMC/MMC point
Session Price = $60
Access Period: 4-weeks

Understanding diversity and learning how to manage its complexity are perhaps among the most critical challenges facing Public Administrators today. The responsibility of preparing future leaders and administrators to effectively serve an increasingly diverse citizenry requires a deep understanding of the needs and demands of the various communities.

In this course, municipal clerks will gain a deeper understanding of diversity, equity, and inclusion (DEI) within civic spaces. Perspectives on DEI and its implications for policy and practice will be presented that will contribute to both CMC and MMC education. Municipal clerks will also examine pertinent issues about various social identities, cultures, and communities. Municipal clerks will learn to address these issues, highlighting equitable access to resources.

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Total hours = Approximately 2 hours
Total points = 1 CMC/MMC point
Session Price = $60
Access Period: 4-weeks

Stress is the underlying cause of numerous chronic diseases worldwide. According to the CDC (2020), "Stress plays an important role in several types of chronic health problems-especially cardiovascular disease, musculoskeletal disorders, and psychological disorders." This workshop aims to provide a roadmap to recognizing the warning signs of stress. Municipal clerks will learn to do simple exercises to reduce the levels of stress that can be associated with health issues in the long term. Emotional stress and uncertainty can affect how you manage your job, family, and your overall wellbeing. It is critical for municipal clerks to recognize what stress looks like in their everyday lives and work to take steps to learn and build a more resilient strategy.

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Total hours = Approximately 2 hours
Total points = 1 CMC/MMC point
Session Price = $60
Access Period: 4-weeks

Public relations involve popularizing successes, downplaying failures, announcing changes, and many other activities. This session is designed to provide municipal clerks with practical and hands-on tools for dealing with these day-to-day aspects within your community.

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Total hours = Approximately 2 hours
Total points = 1 CMC/MMC point
Session Price = $60
Access Period: 4-weeks

This course will provide Municipal Clerks with a foundation in human resource practices and processes. We will begin with recruitment, interviewing, and making the final candidate selection. This process has become much more involved given our current talent climate. We will also touch on what’s involved with compliance in HR, including EEOC, OSHA, FMLA, ADA, and others. Compensation and benefits will be briefly discussed along with the many impacts of issues such as remote and hybrid workplaces and the current talent shortage. Employee learning and development have become important factors for prospective employees as they place greater emphasis on their career development. We will discuss the many modalities and learning opportunities that have gained popularity in recent months. This course will conclude with a discussion about the importance of creating a talent strategy that encompasses all aspects of HR.

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Total hours = 2 hours
Total points = 1 CMC/MMC point
Session Price = $60
Access Period: 4-weeks

Situational Leadership is a style of people management that recognizes that not all situations or employees are equal. Varying situations require adapted and varying skills and actions on the part of leaders to ensure the effective accomplishment of the job mission—individual or seasonal. Employees are differentiated by varying factors that determine their job performance and abilities. If a leader treats all situations and employees the same way, they will be ineffective in implementing the right methods to meet their needs.

This session will explore situations, employee ability/skill levels, and the proper methods and necessary considerations to manage them properly.

Participants will learn:

• Recognize the importance of having a complete leadership skills tool kit.
• Identify situations that require specific leadership methods.
• Identify worker groups that require specific leadership methods.
• Utilize the lessons taught in this session in the real-world workplace today.

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Total hours = 2 hours
Total points = 1 CMC/MMC point
Session Price = $60
Access Period: 4-weeks

With the emergence of the new “digital workplace,” quick and easy access to records and information is now in high demand and digital records management has never been more important. Join Megan Gregor, CMC, to hear her story about implementing digital records management in two different cities. Learn about the challenges she faced while prioritizing the deployment of a digital records management system and see her solutions firsthand. Her mission? To provide a quick and easy discovery process to promote improved digital transparency.

For a topic that can often be overwhelming and stress-inducing, this course will teach you how to approach records management with more confidence and learn from someone who has been through it all. Presentation topics will include:

• How to begin a digitization program in your organization.
• Best practices for naming conventions and folder structures.
• How to capitalize on digitization for the retention and disposition of your records.
• Information governance for a records management program.

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Total hours = 2 hours
Total points = 1 CMC/MMC point
Session Price = $60
Access Period: 4-weeks

In her groundbreaking book, "Mindset: The New Psychology of Success," esteemed Stanford University psychologist Carol Dweck delves into the realms of motivation and mindset. Through her extensive research, she explores the profound influence of our thoughts in constructing our mental landscape and determining whether we embrace optimism or pessimism. Having closely observed the behaviors of children, Dr. Dweck introduces the key concepts: the fixed mindset and the growth mindset. These terms illustrate individuals’ beliefs regarding learning and intelligence, paving the way for a deeper understanding of how our mindset shapes our lifelong journey toward achievement and fulfillment.

This workshop aims to explain the effects of our mindset and provide tools to overcome roadblocks to success. Municipal clerks will gain an understanding of the differences between “fixed” and “growth” mindsets and how they can adopt a growth mindset in their work, family, and relationships.

This workshop will provide the following:

• An overview of Mindset and its potential and pitfalls in the municipal clerk’s role
• A review of Dweck’s research findings and the impact on achievement and personal development
• Differentiate between a “fixed” mindset and a “growth” mindset through examples
• Identify the characteristics and consequences of a fixed mindset and the benefits of a growth mindset for municipal clerks
• Understand the “Power of Yet” in promoting a growth mindset
• Apply growth mindset strategies for leaders in the workplace to foster innovation, adaptability, and resilience.
• Learn to develop a personal growth mindset

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Total hours = 2 hours
Total points = 1 CMC/MMC point
Session Price = $60
Access Period: 4-weeks

EQ, or Emotional Intelligence, refers to a person's ability to recognize, understand, and manage their own emotions and recognize and empathize with the emotions of others. It involves being aware of one's feelings, managing emotional responses effectively, and utilizing emotional information to navigate social interactions and make informed decisions.

Developing emotional intelligence can have numerous benefits in various aspects of life. It can lead to improved communication, enhanced interpersonal relationships, better conflict resolution skills, effective leadership, and increased emotional well-being. Emotional intelligence is valuable in personal and professional contexts, contributing to success in various domains, including relationships, teamwork, and leadership roles.

This workshop will introduce the concept and explore how municipal clerks, in their leadership capacity, can utilize the process to navigate emotions in the workplace.

• What is Emotional Intelligence or EQ and its importance in personal and professional success?
• Understand the components of EQ: self-awareness, self-regulation, motivation, empathy, and social skills.
• Understand the benefits of developing EQ skills.
• Learn to develop self-awareness and strategies for self-reflection and recognizing personal emotions.
• Learn techniques for managing and controlling emotions.
• Explore strategies for setting goals and staying motivated.
• Ways to enhance empathetic understanding of others' emotions.
• Learn relationship-building strategies and assertiveness skills.

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Total hours = 2 hours
Total points = 1 CMC/MMC point
Session Price = $60
Access Period: 4-weeks

An effective management process is crucial for the success of an organization, its employees, and its functions. A readily available system of managing organisational operations and personnel is essential for leaders and their organizations. POLC management offers an easy-to-understand, remember, and implement a formula for managing organisational processes and personnel. By the end of this session, participants will have an easy-to-remember and readily available recipe for managing organisational operations and personnel. They can apply the concepts this course covers in the real-world workplace today. A specific case study will be included to provide real-world relevance to the ideas presented.

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Total hours = 2 hours
Total points = 1 CMC/MMC point
Session Price = $60
Access Period: 4-weeks

Awareness of basic cyber threat essentials will continue to evolve and implementing them in practice will amid a growing cyber threat landscape is crucial. Local governments and municipalities are high level targets for cyber threats, so it is imperative to protect your organization from intruders and assist in reducing cyberattacks. This course will familiarize participants with the basics of identification for protecting your work environment from cyber attacks. Cybersecurity for municipalities and governments focuses on addressing these cybersecurity threats and challenges. As a frontline worker, our responsibility is to recognize common cyber attack scenarios as they present themselves and conduct proper control techniques to minimize their impact. This course will cover common cybersecurity threats and tips to prevent them at your municipality or public sector institution.

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Total hours = 2 hours
Total points = 1 CMC/MMC point
Session Price = $60
Access Period: 4-weeks

Municipal clerks play a crucial role in local government by managing administrative tasks, facilitating communication, and ensuring the smooth functioning of their communities. Adopting strategies to promote healthier behaviors among municipal clerks can have several benefits.

Changing health behaviors can be challenging due to a variety of factors, including psychological, social, environmental, and physiological influences. Sometimes the reason is because ‘I do not want to.’ Even that justification will fall into at least one category of challenges. It might be that the person needing the change feels it is too much work or energy involved. One reason is that we get trapped by ‘thinking fallacies.’ A person may feel overwhelmed by trying to change a behavior that is viewed as “all-or-nothing thinking” (DiSalvo, 2017). This fallacy does not allow room for failure if we only meet some of the goals and therefore, we set ourselves up to quit trying.

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Total hours = 2 hours
Total points = 1 CMC/MMC point
Session Price = $60
Access Period: 4-weeks

This webinar is designed to equip municipal clerks, and professionals in similar roles with practical strategies and valuable insights to enhance their self-confidence and achieve greater success in their professional pursuits. We will explore the significance of self-confidence in the workplace, address common barriers, and provide effective techniques to overcome self-doubt. Discover how to cultivate a growth mindset, develop professional competence, and project poise. Leave this webinar with a toolkit of actionable strategies to boost your self-confidence, overcome challenges, and thrive in your professional journey.

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Total hours = 2 hours
Total points = 1 CMC/MMC point
Session Price = $60
Access Period: 4-weeks

Businesses and corporations can benefit from hiring Veterans. Military personnel are often cross-trained in various skills and have experience in wide-ranging tasks and accountabilities. Several Veterans have been trained and understand what it means to put in a hard day's work. They have also come to appreciate the challenges and satisfaction of a job well done. Much of this experience can translate to their participation in the workforce making the Veteran an asset on the job. The course will look at who is the veteran, debunking the stereotypes that are attached to hiring a veteran, and learning what a veteran can bring to an employer.

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Total hours = 2 hours
Total points = 1 CMC/MMC point
Session Price = $60
Access Period: 4-weeks

This interactive session will provide participants with strategies for having difficult, high-stakes conversations. Participants will learn how to go from emotion-filled discussions to productive, honest dialogue. This session will facilitate participants in learning and understanding their “communication style under stress” and then going forward how to effectively plan for and have difficult conversations—in both their professional and personal lives.

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Total hours = 1 hours
Total points = 0.5 CMC/MMC point
Session Price = $52
Access Period: 4-weeks

This course has been designed to help you establish an effective council orientation program, as well as the recommended components of the program.  It is well known that new and returning members of council will benefit from an effective council orientation training program.

The course will address key components recommended to be including in you program and outline best practices on how to create and present a successful program.

Participants will learn:

• Why you should have a Council Orientation Program
• What decisions are needed to have a Council Orientation Program
• What to include and what formats to use
• Tools needed to make your program a success

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