Course Description

1) Problem Solving and Finding the 2nd Right Answer

Presenter: Gary Minor, Executive Director, 21st Century Leadership Institute, Franklin, TN

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2) The Ethical Clerk in the Twenty-First Century

Presenter: A. Fleming Bell, II, Professor of Public Law & Government,
University of North Carolina At Chapel Hill, Chapel Hill, NC

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3) Ethics: Personal and Business

Presenter: Ellen Freeman-Wakefield, Director of Professional Programs,
University of Nebraska at Omaha School of Public Administration

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4) Effective and Strategic Communication: A Critical Component to Professional Success

Presenter: Dr. Jane Long, IIMC Director of Professional Development

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5) Mastering the Media

Presenter: Brenda Viola, Communications Consultant/Professional Speaker, Sarasota, FL

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6) Making the Most of Workplace Conflict

Presenter: Dr. Jane Long, IIMC Director of Professional Development

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7) The Confidence Quadrant for Clerks: Becoming a Confident Enterpriser

Presenter: Darren Fisher

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8) Secrets of Persuasion

Presenter: Faith Wood

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9) From Stress to Resilience: Developing the Gift of Mental Toughness

Presenter: Faith Wood

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10) How to Create a Successful Council Orientation Program

Presenter: Debi Wilcox, Meeting Management Consultant/Registered Parliamentarian (Former Region X Director, IIMC)

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11) Human Resources Best Practices For Being the Best You

Presenter: Roseanne McGrath

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12) The Four Pillars of Leadership from an Athlete Mindset - NEW!

Presenter: Mike Shaw

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