The Customer Service for the Insurance Professional (CSIP) course is a mandatory component of the New Broker Essential Skills certificate program and may also be taken by any licensed, IBABC member broker. This course will enhance your understanding of key customer service concepts and to help you apply them in your daily interactions. Special thanks to CNS and IBAC for making this online course possible.

Once you register you will be shipped four workbooks that accompany the online CSIP course

Please Note: This course is available to IBABC members and New Broker Essential Skills students only and does not provide licensees with any CE Credits whatsoever.

Close this window