Maintaining Brokerage Resilience During the COVID-19 Crisis

In this timely and practical recording of a live webinar that took place on 30 April 2020, learn about the ways you can maintain successful, customer-focused brokerage operations during this time of social distancing. The topics discussed include an overview of the COVID-19 crisis and its impact on brokerage business, best practices for brokerage IT, operational best practices, and business-retention strategies. Also, ICBC representatives explain the new Business Continuation Plan the corporation has put in place to ensure your staff can maintain Autoplan sales during this unprecedented time of crisis.

Who Should Watch: Brokerage owners, managers and team leaders.

Credit: 2 Technical Credits (Level 3 Licensees Only)

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