Claims Reporting and Advocacy Techniques
The objectives of this seminar are to provide new brokers, or those wanting a refresher, the information and skills needed to understand the claims process, including:
- Insurer, Adjuster and Broker Roles
- Methods of Reporting a Claim
- Claims Counseling and Advocacy
- Impact of Making a Claim
- Claims Follow Up Process
- Consumer Complaint Options
Credit: 3 Technical Credits