Please read the following exam information and instructions completely and
carefully before writing your exam. Not following the instructions and/or
meeting the requirements may prevent you from writing the exam.
To avoid an extra on demand proctoring fee "Take me now", please schedule your appointment at least 72 hours in advance.
Please allow for up to one extra hour from the scheduled exam start time for any unforeseen technical issues or delays.
Writing Online Exam with the online proctoring service provided by Captus
- How to Schedule an Exam
Upon registering for your Exam, you will receive an email from
Captus with your Candidate Code. You will also receive an email invitation
sent by Meazure/ProctorU (noreply@proctoru.com), the online proctoring
company, to schedule your exam. This must be completed at least three days
prior to your exam date. If this is your first time writing an exam with
Meazure/ProctorU, you will be asked to set up your account and profile.
If you can’t locate the Meazure/ProctorU email, you may reset your password at https://go.proctoru.com and select “Forgot Password?” Then enter the same email address for the exam registration to reset your password.
Once you are logged into your account, your exam will be listed with the Status as “Pending.” Select the “Schedule” button to begin scheduling your exam. Rescheduling can be done within your Meazure/ProctorU account. If necessary, you can use the on-demand scheduling option to
schedule/reschedule your exam within 24 to 72 hours, which requires an extra
payment.
-
How to Get Started with the Meazure/ProctorU Platform
In order to use the online proctoring service, your computer and testing
environment must meet certain requirements. They are outlined in this
website. Not meeting the computer and/or exam writing environment
requirements may result in you not being able to write the exam during the
scheduled time and you can be require to pay (online proctor fee) and
reschedule your online proctored exam.
IMPORTANT NOTE:
- Please check this site for equipment requirements, important caveats and limitations to keep in mind when testing.
- You will not be permitted to test with remote control software running on your computer. Applications such as TeamViewer, GoToMyPC or AnyDesk, etc. must be removed from your computer before testing. If you are unable to remove the remote control software, you will need to reschedule your appointment (additional fees may apply).
- Do NOT sign up for a ProctorU account in advance. A ProctorU account will be created and emailed to you upon exam registration.
-
What to expect on exam day
Check the
"What to expect on exam day" website to ensure you understand
the process prior to the exam. On the scheduled exam date & time, log in to
the
Meazure/ProctorU website about 2-3 minutes before your scheduled
appointment. Click "Start Session" when the countdown timer reaches 0:00:00.
NOTE: You will use the Guardian Browser for your exam with Live
Human Proctored Launch.
If you lose your Internet connection during your exam, please log back into the ProctorU account and select to “reconnect” from the same place you clicked “start session” before. You may contact Meazure/ProctorU via live chat within your account, or phone 1-855-772-8678. Please indicate your school/organization is Captus.
- Exam Instructions
Your answer will be auto-saved after each question is submitted.
There is a final review page containing all the questions and answers. You
may make changes on the final review page. You must submit the exam by
checking the check box and clicking the button at the bottom of the review
page.
Please also visit the following websites to help with your exam
writing experience with Meazure/ProctorU:
Important Note and Disclaimer:
-
Your online exam session will be recorded for the
purposes of ensuring the integrity of the exam. The association and Captus reserve the
right to review the video, if necessary. You are also required to present a
valid non-expired government issued photo identification and provide a room
scan via your cellphone/webcam to confirm that you are writing the exam
alone.
-
In order to select your preferred date and time to
write the exam, it is recommended that you log in to Meazure/ProctorU to
schedule your online exam as soon as possible. Trying to schedule your exam
at the last minute may result in you not being able to schedule your exam.
-
If you are using Ad blocking software with your
browser, please disable it before proceeding to your exam. Ad blockers may
prevent you from entering the answers to your exam questions.
-
Not having a valid non-expired government issued photo
ID, not meeting computer and/or exam writing environment requirements, or
not having the Guardian browser installed will result in you not being able
to write the exam during the scheduled time. You can be required to pay (the
proctoring fee) and reschedule your online proctored exam.
-
If you miss your exam appointment or are late, you will
be required to pay (the proctoring fee) and reschedule your online proctored
exam.
-
Captus makes every effort to ensure that the online exam (test) will be
delivered as scheduled. However, circumstances such as power failure, server
error, severe weather, etc. may interfere with its delivery. Captus cannot offer
any compensation regarding the inability to run the exam as planned caused by
the above situations.